Outstanding installation job! The team took special attention to detail, and left only after we were completely satisfied. Brent and Trey came by during the installation, making certain all went smoothly for us. Toby, Michael and the rest of the crew did outstanding work, kept everything clean, and took care of all special requests.l I couldn't be happier with our new windows!
They were very professional and knowledgeable. We hired Universal Windows Direct of DFW because they showed interest in making the repairs that our home needed. We had contacted other contractors and they did not want to make just repairs to the siding of our home. They only wanted to make a sale and completely remove and replace all of the siding whether it was damaged or not. Universal Windows Direct of DFW sent out a contractor to look at the damage and they made a detailed list of all repairs that needed to be made. They quickly wrote up a contract for us and so we could get the work done. They sent out James Mondary and his siding team and they got to work repairing the damages. Mr. Mondary and his team were very professional. They ask us to look at the work and make sure we liked what was being done. They said if we saw place on the siding we though needed a look at and repair to let them know and they would get the repair done. They did more than one walk through to make sure every thing was repaired. They were very careful not to make a mess and did an excellent job of cleaning up after themselves, to include siding nails. James Mondary and his team were very polite and courteous from beginning of the job to the end of the job, even when they were on high ladders and in extreme Texas temperatures. We had a very positive experience with this company and will hire them again in the future!